OneAV General Terms and Conditions

General Terms and Conditions and Customer Information
OneAV |
B2B Webshop of PureLink GmbH

1. General

These General Terms and Conditions shall exclusively apply for all contracts closed with us as supplier (PureLink GmbH, Von-Liebig-Straße 10, 48432 Rheine, Germany) via our website

The provisions hereinafter shall apply exclusively to companies within the meaning of § 14 BGB (German Civil Code), natural or legal persons who acquire the goods or services for commercial or professional use. These shall also apply to all future business relations, even if they are not expressly agreed anew. Latest with the acceptance of the goods or services, these conditions shall be deemed as accepted.

Our General Terms and Conditions shall apply instead of any terms and conditions of purchase of the customer, even if the customer’s order acceptance is provided for unconditional acknowledgment of his terms of purchase, or if we supply after the customer indicated the validity of his general terms and conditions, unless we have given our expressed consent in writing. The customer’s general terms and conditions shall also be excluded when our General Terms and Conditions include no separate stipulations. By accepting our order confirmation, the customer shall expressly acknowledge that he waives his legal objection derived from the purchasing conditions.

The exclusion of the customer’s terms and conditions shall also apply if our General Terms and Conditions do not stipulate provisions for individual regulations. By accepting our order confirmation, the customer expressly acknowledges that he waives his legal objection derived from the purchasing conditions.

We offer our goods for purchase only to natural or legal persons, or a partnership with legal capacity acting in the course of the legal transaction within his commercial or self-employed professional activity (entrepreneur). A purchase agreement with consumers is excluded.


2. Quotation and Closing of Contract

Subject of the contract is the sale of goods. The essential characteristics of the goods can be found in the respective quotation.

We sell the goods partly or exclusively as commission agent on our own behalf, for account of third parties, i.e. for a third party as owner of the goods. Irrespectively, we shall be the contracting partner subject to all rights and obligations.

The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalogue. By clicking the [Buy / Pay for Order] button, you place a binding order of the goods contained in the shopping cart. The confirmation of receipt of the order is made by automated e-mail immediately after sending the order. This however does not constitute a contract acceptance. We shall be entitled to accept the order by sending a separate order confirmation per e-mail or by delivery of the goods within five days.

The contract shall be closed via the online shopping cart system as follows: The goods intended for purchase are displayed in the "shopping cart" without any engagement. By clicking the button in the navigation bar you can activate the "shopping cart" non-binding and make any changes at any time. After entering the "Cash" page and entering the personal data, payment option and shipping conditions, check the order overview again.

If you use a direct payment system (e.g. PayPal, etc.), you will either be directed to the order overview page in our online shop, or redirected to the website of the direct payment host. After having entered the information required for payment you will be redirected to our online shop to the order overview page.

Before submitting you have the opportunity to check, change or cancel purchase. With clicking the order button you submit your purchase and therewith declare bindingly your contract offer (order).

In addition, you can submit a binding contract offer (order) per telephone, email, fax, or mail.

The acceptance of the offer (thus closing of the purchase contract) is declared immediately for orders per telephone, or otherwise latest within 5 days by written order confirmation in text form (e.g. e-mail) confirming the execution of the order (order confirmation), or delivery of the goods.

Should no confirmation be sent within this period, you are no longer bound by your order. In this case, eventual payments shall be reimbursed immediately.

On request we will submit an individual offer in writing, to which we shall be bound, which will be sent to you in text form and to which we shall be bound for 5 days. Acceptance of the offer shall be made by written confirmation.

Order processing and transmission of all information required on behalf of the closing of the purchase contract will be made partly automated, and per email. Therefore, please ensure that you provided a correct email address, and that the receipt of the e-mails is technically ensured, in particular, is not hindered by SPAM filters.


3. Call Orders

You are obliged to take delivery of the contractual product within the period specified in the contract. Unless otherwise agreed in writing, you are obligated to accept the entire order quantity of the call order within 6 calendar months from the date of receipt of goods at PureLink GmbH.

Time Extensions are subject to written agreement. During the time of extension, you shall pay a monthly storage fee of 2% of the purchase price.

Upon expiration of the term or extension period, we are entitled to immediately deliver the goods that have not yet been called off. You are obliged to accept the goods and pay in due time.


4. Customised Goods

You shall provide us with the appropriate information, texts or files necessary for the individual design of the goods via our online ordering system, or per e-mail, latest immediately after the purchase contract was closed. Please note specifications we eventually made for file formats.

You shall be obliged not to transmit any data with content violating third parties’ rights (in particular copyrights, name rights, trademark rights), or infringe existing laws. You expressly indemnify us from all claims of third parties asserted in this connection. This also shall apply for costs arising from legal representation on this behalf.

We shall not examine the submitted data for correctness or completeness and shall assume no liability for mistakes. If indicated in the respective quotation, we shall send you a proof document for eventual correction, which you shall check immediately. In case of approval, please submit your release declaration for processing in text form, e.g. per e-mail.

The design work shall not be executed without your prior approval.

You shall be solely responsible for verifying the correctness and completeness of the proof and shall notify us of any mistakes. We shall not accept liability for not complained mistakes. 

Texts, images, graphics and designs we create for you in the context of realising your customised goods are subject to copyright.

Parts or complete contents may not be copied, reproduced, or revised without PureLink’s prior written consent.  

Unless otherwise agreed, we shall grant you a temporary unlimited right of use to the copyrighted works we created for you. You are expressly prohibited to provide the protected works, or parts thereof in any way to third parties, either privately or commercially.

The transfer of the right of use is subject to the suspensive condition of full payment of the agreed purchase price.


5. Prices, Payment Conditions and Delivery Charges

The quoted prices and delivery charges are to be understood as net prices. They do not include statutory value-added tax.

The delivery charges incurred are not included in the purchase price, and will be charged separately, unless free delivery is agreed. Further details are available on our website, or stated in the individual quotation.  

You may select from the payment possibilities offered on our website, or in the respective quotation. If not otherwise specified online or in the invoice, payment shall be immediately due. The deduction of discounts shall only be permissible when expressly stated.

If the customer fails to fulfil the individually agreed terms of payment, further deliveries shall be made by cash on delivery without further notice. Notwithstanding contrary terms and conditions of the customer, we shall be entitled to charge payments first towards older debts and inform the customer about this settlement. Should costs and interest have already incurred, we shall be entitled to charge the payment firstly on the costs, secondly on the interest and lastly on the principal claim.

A payment shall only be deemed to have been effected when we can dispose of the amount. If the customer is in default, PureLink shall be entitled to charge interest from this date.

If the customer comes in default, we shall be entitled to charge interest from this date.  In amount of the interest rate charged by commercial banks for overdrafts, plus 9% above the base interest rate of the ECB at the time of maturity of the payment claim.

Should we become aware of circumstances which raise doubt over the customer’s creditworthiness, we shall be entitled to declare the complete residual debt due. PureLink shall further be entitled to demand additional advance payments or securities. Even if deficiency claims or counterclaims have been asserted by the customer, he shall only be entitled to set-off, retention or price reduction insofar as such counterclaims have been determined without further legal recourse, or are undisputed. Our sales representatives have no authority to collect.

SEPA Direct Debit (Basic and / or Company Direct Debit)
For payments by means of a SEPA basic or company debit entry, you award us a SEPA direct debit authorization for collecting the invoiced amount from the specified account. The direct debit shall be collected upon delivery of the goods in Germany within 14 days, in the case of foreign deliveries within 14 days after the contract has been concluded.

The deadline for submission of a pre-notification shall be reduced to 5 days before the due date. The customer shall be obliged to ensure sufficient coverage of the account on the due date. In the case of charge back for reasons the customer can be held liable for, he shall be obliged to bear the accrued bank charges.

We reserve the right to exclude the payment methods SEPA Basic and / or Company Direct Debit in individual cases.


6. Delivery

The estimated delivery time is stated in the relevant quotation. Delivery dates and delivery times shall only be binding if confirmed by us in writing. If prepayment by transfer was agreed, the dispatch of the goods shall take place only after receipt of the complete purchase price and the shipping costs.

Should a product ordered by you be unavailable despite of timely, adequate cover transaction, for reasons we are not liable for, we shall inform the customer immediately and, in the event of withdrawal, shall reimburse any payments already made without delay.

Delivery shall be made at the customer’s risk. Upon request we will dispatch your goods with appropriate transport insurance at your costs.

We shall be entitled to part deliveries and respective invoicing provided that no additional transport costs will incur for the customer.


7. Passing of Risk

The risk shall pass to the customer with handing over of the consignment to the person carrying out transport, or leaving the warehouse for transport. If dispatch is impossible without our own fault, the risk shall pass to the customer with notification of readiness for dispatch.


8. Warranty Provisions

Unless otherwise agreed in writing, PureLink shall provide a twelvemonth guarantee for material defects, calculated from the date of passing of risk pursuant to para 6. In case of customer acceptance or refusal, warranty shall commence from the date of notification of readiness for dispatch.

The above shall not apply for compensation claims arising of warranty, assumption of a procurement risk within the meaning of § 276 BGB, claims on account of the violation of body, life or health, malicious, intentional or grossly negligent action on our part, or insofar that a longer statutory period of limitation is mandatory. § 305 b BGB (priority of the individual agreement in verbal, textual or written form) shall remain unaffected. This regulation does not imply a reversal of the burden of proof.

Our warranty (claims arising from violation of duty due to insufficient performance arising from defects as to quality) is excluded, insofar as defects and related damages are not verifiably based on faulty material, defective construction, defective design, faulty production materials, or - as far as owed - erroneous instructions of use.

In particular, the warranty and the resulting liability due to breach of duty is excluded for the consequences of incorrect use, unsuitable storage conditions, as well as the consequences of chemical, electromagnetic, mechanical or electrolytic influences which do not correspond with average standard requirements demanded by us or the manufacturer, in compliance with the product description, or agreed deviant product specifications, or the respective product-specific data sheet provided by us or the manufacturer.

This does not apply in case of malicious, grossly negligent or willful act on our part, or injury to body, life or health, the assumption of a guarantee, a procurement risk according to § 276 BGB and liability according to legally compulsory liability facts.

We do not assume any warranty in accordance with §§ 478, 479 BGB if the customer has processed, worked up or otherwise modified the products covered by the contract, insofar as this does not correspond to the contractually agreed intended us of the products.

Any acceptance of breaches of duty due to fault always needs to be made in writing.

For any claims of warranty, the customer is obliged to furnish proof in form of an invoice copy. Warranty shall lapse when our operating or maintenance instructions were not followed, modifications were made to the products, parts exchanged, or consumables were used which do not correspond to the original specifications.

The customer is obliged to examine all deliveries immediately upon receipt for their correctness. Defects shall be notified in writing without delay, latest one week after receipt of the delivery item. Complaints after this deadline shall exclude all customer claims on account of defects as to quality.

This shall not apply in case of malicious, grossly negligent or willful act on our part, or injury to body, life or health, the assumption of a warranty, procurement risk according to § 276 BGB, as well as liability according to legally compulsory liability fact. The special provisions by law for final delivery of the products to end customers §§ 478, 479 BGB shall remain unaffected.

Defects which can not be discovered within this period even if carefully examined are to be reported to us in writing immediately after discovery. If a warranty claim is raised by the customer, we reserve the right to remedy the defect, or make a new delivery at our discretion.

In the event of rectificaton of defects the following shall apply: The defective part or device shall be returned free of charge to PureLink or to a service station determined by us and then returned to the customer free of charge. In case no fault can be found with the products submitted for repair or replacement, we will invoice examination costs amounting to 20 € net plus VAT and shipping costs according to the valid shipping cost table for each complaint. If the rectification will fail after a reasonable period, the customer may demand a reduction of the purchase price or an exchange of the goods. Liability for normal wear and tear is excluded. Warranty claims against us are solely due to the immediate customer and are not assignable.

The above stipulations regulate conclusively warranty for our products, excluding any other warranty claims of any kind. This shall not apply to claims for damages arising from guarantee of features the customer should secure against the risk of consequential damages.

In case rectification is performed by returning the goods and the item is deteriorated or damaged in our premises during this period, we shall only be liable in the event of gross negligence.


9. Return of Deliveries

Returns of goods are generally only accepted after issuance of an RMA number by PureLink and free delivery to us. The same applies for returns within a Stock Rotation Agreement. For goods returned for replacement or credit by the buyer, we will charge a restocking fee of 15% of the respective product value. Goods will generally only be taken back, credited or exchanged in their original, unprocessed condition.


10. Reservation of Proprietary Rights

The securities to follow shall be granted to us until the fulfillment of all claims (including all current account balance claims) we are entitled to for any legal reason against the customer now or in the future. Upon demand, we will release same at our discretion.

The products shall remain our property. Processing and transformation are always carried out for us as manufacturers, however without any obligation arising for us. If our joint ownership will expire as result of adjunction, it is agreed that joint ownership shall pass to us in terms of value (invoiced value). The customer shall store our joint property free of charge. Equipment we are entitled to joint ownership is hereinafter referred to as reserved goods.

The customer shall be entitled to process and sell the reserved goods in the regular course of business, unless he is not in default. Pledge or other assignments as security are not allowed. The customer shall assign by way of security already claims at full volume (including all claims from current account) arising from resale or whatever legal reason (insurance, tort) concerning the reserved goods, to us. We hereby authorize the customer revocably to collect the claims assigned to us for his own account and in his own name. This authorization may be cancelled by us at any time should the customer not fulfill his obligations properly.

In the case of access to the reserved goods by third parties, the customer shall point out our property and inform us immediately. In the case of breach of contract by the customer, particularly in the event of default in payment, we shall be entitled to withdraw the reserved goods or, if necessary, to demand assignment of the customer's claims against third parties. The withdrawal, as well as pledging of the reserved goods by us, shall not constitute a withdrawal from the contract, provided, the German Instalment Purchase Law (Abzahlungsgesetz) shall not apply.

The customer shall be obliged to provide all information necessary to enforce our rights and to deliver the necessary documents.

If the value of collaterals according to the provisions above for our benefit exceed the secured claims by more than 10%, we shall be obliged to release collateral at our own discretion upon customer’s request.


11. Limitation of Liability

11.1 With the proviso of the exceptions to follow, we are not responsible, in particular can not be held liable for claims of the customer for damages or reimbursement of expenses - regardless of the legal basis - in the case of violation of obligations arising from the contractual relationship.

11.2. The above mentioned exclusion of liability shall not apply unless otherwise legally stipulated, or:

a) For PureLink’s own willful or grossly negligent breach of duty and intentional or grossly negligent breach of duty by legal representatives or vicarious agents;

b) For breach of essential contractual obligations; "Essential contractual obligations" are such obligations which protect the essential contractual legal position of the customer arising from the contract according to its content and purpose; Furthermore, obligations shall be deemed essential when fulfilment is sine qua non for the proper execution of the contract, and which the customer has regularly been trusting in and is may expect fulfilment;

c) In case of injury to body, life and health, including legal representatives or vicarious agents;

d) In the event of default, insofar as a fixed delivery and / or fixed date of performance had been agreed;

e) To the extent as we have warranted a quality of goods, or the existence of a performance, or accepted a procurement risk within the meaning of § 276 BGB;

f) In the case of liability arising from the Product Liability Act (ProdHaftG) or other legally compulsory liability.

11.3 In the event of ordinary negligence of PureLink or our vicarious agents, and no case of the preceding clauses 9.2 (d), (e) and (f) above is obtained, we shall also be liable for, and limited to, the breach of essential contractual obligations typical for the contract and foreseeable damage.

11.4 The exclusion or limitation of liability pursuant to the above para 9.1 to 9.3 and 9.5 shall apply equally to the benefit of our body, our executive and non-executive employees and other vicarious agents as well as our subcontractors.

11.5 Customer claims for damages from this contractual relationship can only be claimed within a limitation period of one year commencing from the beginning of the statutory limitation period. This shall not apply if we are liable for intent or gross negligence, for claims for injury to life, limb or health, as well as in the case of a claim based on a delict or an expressly accepted warranty, or assumption of a procurement risk pursuant to §276 BGB, or a longer period of limitation stipulated by law.

11.6 No reversal of the burden of proof is connected with the above regulations.
Devices without approval (without BZT / ZZF or DBP numbers) may not be operated in Germany, or use of individual products is restricted (for foreign countries respective restrictions may apply). The customer or reseller is obliged to inform the end user separately and in detail of the legally existing restrictions of use. In addition, the above limitation of liability applies to any resulting damage or consequential damage.


12. Applicable Law, Place of Performance and Jurisdiction

These General Terms and Conditions have been written in German language. They were translated for convenience into English. However, in case of error or disagreement, the German language version shall prevail.

For these Terms and Conditions, and the entire legal relations between PureLink and our customer, German law shall apply exclusively, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

Herewith we expressly declare that this choice of law is also to be understood as such within the meaning of Article 14 (1) (b) of Regulation (EC) No 864/2007, and therefore shall apply also for non-contractual claims within the meaning of this regulation. If, in individual cases, foreign law has to be applied, our Terms and Conditions must be interpreted in such a way that the economic purpose pursued with them is protected as far as possible.

The exclusive place of jurisdiction for all disputes is – insofar as the customer is a businessman within the meaning of the HGB (German Commercial Code) - the registered offices of PureLink. This jurisdiction shall also apply to such matters between us and the customer which may lead to non-contractual claims within the meaning of Regulation (EC) No 864/2007.

The place of fulfillment for all contractual obligations shall be the registered offices of PureLink, except a debt to be discharged at the creditor’s domicile, or other agreements had been made.


13. Severability Clause

Should a provision of this contract prove to be or become completely or partially invalid, illegal or unenforceable for reasons of the stipulations of the Standard Contracts Act (AGB) pursuant to §§ 305 to 310 BGB, the statutory regulations shall apply.

Should a provision of this contract prove to be or become completely or partially invalid, illegal or unenforceable for reasons of the stipulations of the Standard Contracts Act (AGB) pursuant to §§ 305 to 310 BGB, the validity of the remaining provisions of this contract shall not be impaired, unless the implementation of the contract, also with consideration of the following provisions, would mean an exceptional hardship for one party. The same shall apply should a gap appear in the scope of stipulations after the conclusion of the contract which needs to be supplemented. Contrary to a possible principle that a severability clause inherently serves for mere reversing the burden of proof, the effectiveness of the other provisions of the contract shall prevail at all events, whilst waiving § 139 BGB as a whole.

In the case of any such invalidity, illegality, unenforceability, or gaps which need to be supplemented for other reasons than the stipulations of the Standard Contracts Act (AGB) pursuant to §§ 305 to 310 BGB, the parties shall agree suitable and equitable legal and economical provisions to effect the original purpose of the contract. § 139 BGB (partial nullity) is expressly excluded. If the invalidity of a provision is caused by a fixed level of performance or time (deadline or fixed date), the parties shall agree a legally permissible provision which is closest to the original extent


PureLink GmbH
Christian Ahrens
48432 Rheine


Updated: 23.07.2021